Contact information

Contact Information

Last updated: 13 August 2026

At Aphinkan, we're committed to providing helpful and reliable customer support.

Whether you have a question about a product, need assistance with an order, want to check your delivery, or need help with a return or refund, our customer support team is here to assist.

Customer Support

Email: support@Aphinkan.store
Website: Aphinkan.store

For the quickest assistance regarding an existing order, please include your order number in your message.

What We Can Help With

You can contact us regarding:

Order enquiries
Shipping and delivery
Order tracking
Returns and refunds
Exchanges
Product information
Sizing and product selection
Incorrect, damaged or faulty items
Payment enquiries
Website assistance
General customer service enquiries

Order Enquiries

When contacting us about an existing order, please provide:

Your full name
Your order number
The email address used to place the order
A brief description of your enquiry

If your enquiry relates to a damaged, faulty or incorrect item, photographs may help us assess and resolve the matter more efficiently.

Returns & Refunds

For return, exchange or refund requests, please contact:

support@Aphinkan.store

Please review our Returns & Refunds Policy before returning an item.

Do not send a return without first contacting our customer support team and receiving the appropriate return instructions.

Shipping & Tracking

If you have questions regarding your shipment or tracking information, please contact us with your order number.

Our current estimated delivery timeframes are:

Free Standard Shipping: 5–12 business days
Express Shipping: 5–8 business days

Please refer to our Shipping Policy for further information.

Australian Consumer Rights

Nothing in our customer service procedures, policies or communications excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

If you believe a product does not comply with an applicable consumer guarantee, please contact us so that we can assist you.